Life Alert ® Ft. Lauderdale Office




Life Alert Customer Testimonials

(since 7/3/2008)

40239 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I had lost my balance and fell at around 1:30am, because of knee surgery, I am not able to kneel. I couldn’t get up and couldn’t reach my phone. After many tries, I called Life Alert on my pendant (which I wear even in the shower). I told the responder it was not an emergency. I live in an apartment on my daughter’s property and asked him to call my daughter. Which he did. He stayed on the line. Her husband got me up. I was not hurt and was thankful he [the responder] was with me the whole time.

G.W., Alta Loma, CA

I tripped and couldn’t get up due to a bad shoulder. I called Life Alert using my medallion. The technician was very reassuring, asked if I was hurt/bleeding (I was not). He called our local EMT’s who showed up in minutes. He stayed with me on the speaker until they arrived and even called my children to apprise them of what happened. I was extremely pleased with Life Alert’s response.

A.R., Harrisburg, PA

When I get up in the a.m. my first duty is to put my 2 dogs outside. I got out my kitchen door into my garage. This a.m. I lost my balance and fell face first into my washer. I was in my night gown on my cold garage floor. I was bleeding and hurting all over. What a situation. I had my Life Alert around my neck. Within 15 minutes there were several lifesaving people here. They scooped me up and away we went to the kitchen.

P.R., North Bend, OR

I was standing by my table, I had an itchy back so I was trying to scratch my back with my stick, when all of a sudden I slipped and fell on the floor, and once I’m on the floor I can’t get up. I called Life Alert and that was that, didn’t take long when help arrived.

W.M., Riverside, CA

I was alone at home. I lost my balance and fell and struck my head on the edge of the coffee table. I began bleeding immediately. I tried to call my daughter, but could not see the numbers. I reached for my Life Alert monitor pendant and was able to press the button. The Life Alert staff member contacted emergency services, and I was rescued.

M.M., Summerville, SC

I took my dog for a nighttime walk. Felt breathless – then more so. I got into my patio feeling faint and gasping for breath. Collapsed on patio chairs and to the floor of the patio. I could not get up. I was in a corner of my patio in the dark, knew I would not be seen. Luckily, I wear my Life Alert button. Help came quickly and were wonderful.

J.R., Laguna Woods, CA

Life Alert has helped us twice since we got it. Once [patient] had a fall and could not get up and the second time he had dropped his controller to his new chair that lifts you and was stuck in a reclining position and could not get up. Both times he had help within minutes because of Life Alert. They dispatched the local paramedics and police, and immediately called me.

T.W., Dayton, TN

My microwave caught on fire – my kitchen filled with smoke which set off the smoke alarm – Life Alert technician called to find out why the alarm went – I could hardly breathe because of the smoke. She told me to leave the house, and called the fire department who came, gave me oxygen, cleared smoke, and transported me to the hospital because smoked caused my COPD to flare up.

D.C., Inglewood, CA

I slipped and fell on black ice outside, but I pushed my button anyway, not knowing if the unit was working as it was inside my apartment. Life Alert called all the appropriate phone numbers even though I was unable to be reached by the unit. I was taken to hospital by ambulance. I am so very thankful for my Life Alert! I was diagnosed with a cute T-12 vertebrae fractured.

D.P., Ranchester, WY

For the last 11 years, I have had Life Alert. Twice during that time, I’ve needed them. They were wonderful, not only to me, but also to my family. Thank you for all you do and for a caring staff and operation.

M.R., Boynton Beach, FL

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